Refunds/Exchanges

At Slims Collection, we understand that sometimes things don't go as planned with your purchase. That's why we have a clear and straightforward process for refunds and exchanges to ensure your satisfaction.

Refund Process
To initiate a refund, you must contact us within 30 days of receiving your item. Please ensure that the item is in its original condition, unworn, and with all tags attached. Once we receive your request, we will provide you with a return shipping label and instructions on how to send your item back to us. After we inspect the returned item, we will notify you of the approval status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to reflect the refund in your account.

Exchanges
If you wish to exchange an item for a different size or style, the best approach is to return the original item first. Once your return is accepted, you can then place a new order for the desired item. This ensures you get what you want without delay.

Damaged or Incorrect Items
We strive for quality in our products, but if you receive a damaged or incorrect item, please contact us immediately. We will work with you to resolve the issue promptly.

For any further inquiries regarding refunds or exchanges, please don't hesitate to contact us at slimscollection2020@gmail.com. Your satisfaction is our priority, and we are here to assist you!